Last Updated: February 10, 2026
Privacy Policy
Your operational security and data integrity are the foundation of our partnership
01. Acceptance of Terms
By accessing and using this website: https://ugxpert.com/ or/and Xpert Application, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
02. Information We Collect
We collect information that is necessary to provide our administrative support and technological solutions, including:
Personal Information: Name, email address, phone number, and professional title.
Business & Operational Data: Project details, 811 tickets, billing information, and field reports necessary for our consulting and advisory services.
Technical Data: IP address, browser type, and usage patterns collected through cookies and tracking technologies (such as Google Analytics).
03. How We Use Your Information
Your data is used to ensure Operational Excellence and provide reliable support:
To manage and optimize your business operations.
To provide responsive customer support and clear communication.
To maintain and improve the Xpert App and website functionality.
To comply with legal obligations and industry safety standards (e.g., 811 regulations).
04. Data Sharing and Disclosure
Xpert does not sell your personal or business data. We may share information with:
Service Providers: Third-party vendors who assist in hosting our App, processing payments, or analyzing website traffic.
Legal Compliance: When required by law or to protect the rights and safety of our clients and the public.
05. Data Security
We implement industry-standard security measures to protect your sensitive operational data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your information, reflecting our commitment to being a trusted partner
06. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request the correction or deletion of your data.
Opt-out of marketing communications.
Manage cookie preferences through your browser settings.
07. Third-Party Links
Our website may contain links to third-party sites (e.g., 811 utility portals). We are not responsible for the privacy practices of these external websites.
08. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date.
09. Contact Us
For any questions regarding this Privacy Policy or your data, please contact us:
Email: [email protected]
No promotional or marketing messages will be sent.
Message frequency varies based on operational needs. Message and data rates may apply.
Consent is not a condition of service.
Reply STOP at any time to opt-out or HELP for assistance.
View our Privacy Policy for more information.